Smart Fault Indicators In Utility Power Grids

Customer Information

ClientName：A power supply company in South America

Industry ：Operation and maintenance of public utility power transmission and distribution networks

Scale：Responsible for the operation and maintenance of more than 5,000 kilometers of power distribution lines and 2,000 distribution substations nationwide ; end customers face problems such
as long spans and numerous branches of overhead power lines, vast and sparsely populated areas, long average fault location time of 24-72 hours, frequent unplanned power outages, high labor costs for inspection, and enormous pressure on power supply reliability

Existing operation and maintenance model:

Fault location: Relying on reports from the public and maintenance personnel to conduct seg- mented power outages for troubleshooting, the average location time is as long as 4-8 hours.
Human resources: A large number of inspection teams are needed, on standby 24 hours a day, resulting in high labor costs.
Data gaps: The line's operational status lacks real-time data support, making predictive mainte- nance impossible and relying primarily on passive responses.
Economic and reputational losses: Prolonged power outages lead to high customer complaint rates and cause significant damage to the stable production of local businesses.